The Real Price of Cheap IT Support

Some IT companies offer low monthly prices. But those deals often cost you more later. Here’s how cutting costs now can leave your business exposed and paying more in the end.

Weak Security
Many budget IT firms install basic antivirus and call it done. They skip

• Two-factor authentication
• Advanced threat detection
• Staff training
• Solid backup plans

Without these, you're an easy target. And cyber insurers now require better security. Without it, your claim can be denied after an attack.

Bad or Incomplete Backups
Some cheap providers ignore backups for cloud apps, CRMs third-party platforms.  They rely on minimal built-in backups from tools like Microsoft 365. Those aren't enough.

They also skip "immutable" backups, now required for many insurance policies.  If your data is lost or locked by ransomware, you're out of luck.

Hidden Fees
A common trick:  Low monthly fee, but extra charges for after-hours support and added cost for on-site visits.

This makes you think twice before calling for help. The result? More downtime, more lost money.

No Help With Vendors
Your IT should support everything connected to your network.  But many budget providers take a "That’s not our problem." position.

Need help with your internet, phones, or cameras? They’ll bill you extra, or refuse outright.

Inexperienced Staff, No Strategy
Low-cost shops often rely on solo operators or entry-level contractors with little oversight

You get: Support tickets without advice, and no plan for upgrades or security.

You need an IT partner who:

• Reviews your security and backups
• Helps you budget for upgrades
• Acts as an advisor, not just a help desk

Bottom Line
If an IT deal looks too good to be true, it probably is. Most businesses don’t know they’re underprotected until they’re hit by Ransomware,  Server failure, or Fines for non-compliance.  By then, it’s too late.

What to do next?  Ask hard questions. Get clear answers.

We can help.  Book your FREE IT Risk Check-up. We’ll review your setup, show you any gaps, and give honest advice.