What is Co-Managed IT, and how is it different from Fully Managed IT?
Co-managed IT is a collaborative approach where KairosIT partners with your internal IT team to provide additional support, tools, and specialized expertise. It’s ideal for organizations that want to strengthen their existing capabilities without replacing their in-house staff—especially when teams are stretched thin or tackling complex projects.
Fully managed IT, on the other hand, is a complete outsourcing model where KairosIT handles all aspects of your IT environment. While co-managed IT enhances what you already have, fully managed services are best for businesses looking to hand off IT entirely for greater simplicity and peace of mind.
Will we lose control of our IT systems?
Not at all. With co-managed IT, you retain full control over your systems, strategy, and day-to-day operations. KairosIT works alongside your internal team, offering the additional tools, monitoring, and expert guidance needed to strengthen your existing setup—not override it.
Our role is to enhance your capabilities, not replace them. You decide what responsibilities to keep in-house and what to offload to us, giving you the flexibility to maintain control while gaining the benefits of a trusted IT partner.
How flexible are your Co-Managed IT services?
Our co-managed IT services are highly flexible and designed to adapt to your business’s unique needs. Whether you require ongoing helpdesk support, short-term project assistance, or expertise in areas like cybersecurity and cloud management, we customize our services to fit seamlessly with your internal team.
As your business grows or your technology needs shift, our support scales with you. You can expand or adjust our involvement at any time—giving you a responsive, right-sized solution that evolves with your operations.
What kind of businesses benefit most from Co-Managed IT?
Co-managed IT is ideal for businesses with an internal IT person or team that’s becoming overwhelmed or limited by time, resources, or expertise. It’s especially beneficial for growing companies that want to maintain in-house control while getting additional support to fill gaps and keep operations running smoothly.
Whether you're expanding locations, tackling complex projects, or facing increased cybersecurity demands, co-managed IT provides the flexibility and reinforcement your internal team needs—without the cost or disruption of hiring additional staff.
Can we switch to Fully Managed IT later if needed?
Absolutely. If your business outgrows the co-managed model or your internal team changes, transitioning to KairosIT’s fully managed IT services is simple and seamless. We’re already familiar with your systems and goals, making the shift smooth and low-risk.
Fully managed IT gives you complete coverage—handling everything from day-to-day support to long-term strategy—so you can focus entirely on your business while we manage the technology behind it.
