What’s included in Fully Managed IT?
Fully Managed IT means we handle everything related to your technology—so you don’t have to. This includes 24/7 system monitoring, help desk support, proactive maintenance, software patching, cybersecurity, disaster recovery planning, cloud management, and network optimization.
We also manage IT vendors, handle device procurement, and provide strategic consulting to align your tech with your business goals. Whether it’s fixing day-to-day issues, onboarding new employees, or planning your next infrastructure upgrade, we’ve got it covered. You get a complete IT department—for less than the cost of a single hire.
How is this different than break-fix or hourly IT support?
Break-fix support waits until something goes wrong before jumping in—and then charges you by the hour to fix it. That model is reactive, unpredictable, and often more expensive in the long run. Fully Managed IT is proactive and relationship-based. We constantly monitor your systems to catch problems early, run updates and maintenance in the background, and offer unlimited support for a flat monthly fee.
Instead of rushing to put out fires, we work to prevent them. It’s not just support—it’s a strategy. Our goal is to keep your team productive, your systems running, and your risk low without surprise costs or slow fixes.
Will this help my business scale more easily?
Absolutely. As your business grows, your IT needs get more complex—and more critical to your success. Fully Managed IT is built to scale with you. Whether you’re hiring new staff, opening new locations, migrating to the cloud, or adopting new tools, we’re already planning ahead. We’ll help you implement infrastructure that supports growth, onboard employees quickly, secure new devices, and integrate systems that work together seamlessly.
Instead of scrambling to catch up when things break or get overwhelmed, you’ll have a strategic partner helping you grow smoothly and confidently—with IT that never holds you back.
How quickly can we get support if something goes wrong?
Speed and reliability are everything when there’s an issue. That’s why our help desk team is always on standby—ready to respond in minutes for critical problems. Most tickets are handled the same day, and many can be resolved remotely within an hour. For issues that require on-site support, we dispatch a technician to your location as soon as possible.
Plus, with our 24/7 monitoring tools, we often identify and resolve problems before you even notice them—like storage space running low, an outdated patch, or a system behaving oddly. Fast, reliable support isn’t a perk—it’s the standard.
Is Fully Managed IT really more cost-effective than hiring in-house?
In most cases, yes—and significantly so. Hiring even one full-time IT professional can cost $80,000–$120,000 per year, not including benefits or the cost of specialized training and tools. But no single person can cover everything: cybersecurity, server maintenance, networking, compliance, and strategy all require different skills.
With Fully Managed IT, you get access to a full team of specialists—each focused on a different area—along with best-in-class tools, 24/7 coverage, and proactive planning. You also avoid costs tied to downtime, data loss, or missed compliance requirements.
It’s not just cheaper—it’s smarter, more scalable, and far more reliable.
